What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    document uploader

    Asked by apfisterer on September 06, 2013 at 10:20 AM
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    JotForm Support

    Answered by Tasha on September 06, 2013 at 10:29 AM


    Is it that you would like to add an upload field for documents to your form? If that is the case please review this link,Upload Field Allowed File Types, for more information on the file types that are supported by our upload field. 

    I hope this helps! Please let us know if you have any more qustions. 

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    Answered by apfisterer on September 06, 2013 at 11:59 AM
    Thanks for emailing, and that did help. I actually thought I was on a page to search for help.
    Now that I have my form “done” and linked to Google docs, I have tested it by putting the link in an email and emailing it to myself. I cannot seem to get the “pick file” button to work. Nothing happens when I click it. I am using internet explorer instead of firefox.
    Thank You,
    Amanda Pfisterer
    DCPS Elementary Music Teacher
    Manager, DCPS Music Resource Center
    at Frank H. Peterson Academies
    MRC 904-573-3255, Cell 904-349-0269
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    JotForm Support

    Answered by guilledutra on September 06, 2013 at 01:41 PM


    I couldn't  replicate this issue using IE8, and IE9. When I click the upload button, windows explorer let me choose the file.  May I know which method are you using to embed the form at your web site? 

    Could you try by using the iframe method  to embed the form at your site, also could be helpful if you provide the link where you are showing the form.