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    Removed Check boxes keep reappearing

    Asked by ohauscorp on September 06, 2013 at 10:28 AM

    I added the check box function to my form.  It automatically comes up with three check boxes that say "Option 1, Option 2, and Option 3" next to them.  I deleted the second and third, and deleted the text next to the first box.  It initially saves that way but then it always reverts back to the default with the three boxes with the "Options" next to them.  Is there any way to fix this?

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    Answered by EliezerN on September 06, 2013 at 11:21 AM

    Thanks for contacting us.

    That's happening because you delete all the options, and there must be at least one. When deleting the "Option 1" text is the same as deleting the whole option along the checkbox and that makes the fields reappear. So, what you can do is the following:

    1. Delete Options 2 and 3.

    2. Don't delete the "Option 1" text.

    3. Insert this CSS code to your form:

    .form-checkbox-item label




    That will hide the text "Option 1". Please refer this guide to know How to Inject Custom CSS Codes. Finally, save your form.

    I cloned your form and made the changes, here it is: http://www.jotform.com/form/32484484499975

    And that's it. Double check if everything is ok or let us know if the issue still persists.


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    Answered by ohauscorp on September 06, 2013 at 11:46 AM

    Thank you so much!