My forms are disabled now

  • Profile Image
    gaston.nino
    Asked on September 06, 2013 at 01:40 PM

    Hi,

     

    I need to know if I need upgrade my account of I can wait, maybe a month to be enable my forms.

    I really don't read carrefully all the information, and don't read that if I use more than 10 SSL forms my forms will be disabled after use it.

    Could you help me on this?

    I really need my forms because Y use every day to get information from the users.

    Thanks and Best Regards

  • Profile Image
    Welvin
    Answered on September 06, 2013 at 02:15 PM

    Hi,

    Good day! I have lowered down your SSL Limit to 8 and reactivated your account. Please take note that we can only do this once.

    I would suggest using our Normal Form URL instead so you can receive up to 100 submissions page month. You have to re-embed the form without ticking the Secure Box in the embed window to use the normal submission and/or non-secure form URL:

     

    Thanks

  • Profile Image
    Welvin
    Answered on September 06, 2013 at 02:19 PM

    Otherwise, I suggest upgrading your account to our paid plans if you need to secure your form and/or would like to continue using our Secure URL Feature. Our Premium Plan ($9.95/month) allows you to receive 1000 Secure Submissions per month. 

    Thanks