Submission ID column is missing in the Google Sheet

  • Vahid Razaghzadeh
    Asked on October 23, 2020 at 8:29 AM

    Hi


    I am trying to integrate Jot Form with Google sheet and I want the submission ID to be included in the Google Sheet.However although the Submission Id is ticked its greyed out and it does not get pass through to the sheet.

    Below is the screenshots

    1603455990 5f92cbf640820  Screenshot 10


    and what I see in Google sheet is below

    1603455964 5f92cbdc4bc5c  Screenshot 21

    I need the submission ID to be included so I can match this with what has been paid through WorldPAy

    my form can be found here

    https://forms.rca.ac.uk/forms/student-fee-payment


    Any help is appreciated

  • Richie JotForm Support
    Replied on October 23, 2020 at 11:06 AM

    It could be that the submission ID is hidden in your sheets because the submission ID is default added to your Sheets already.

    Kindly check this screen cast to show the submission ID

    1603465529 5f92f139bf179 1 Screenshot 10

    Please give it a try and let us know how it goes.