My card details keep being declined - I don't know why. Can you help?

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    Asked on October 23, 2020 at 11:50 AM


    My card details keep being declined - please can you tell me why? I really need to acquire this package today.

    best wishes


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    Answered on October 23, 2020 at 03:32 PM

    Hi Alice,

    As I can check, you have already successfully upgraded to the Silver plan using the PayPal option.

    Could you please let us know if you still need assistance on this?

    I've flushed subscription payment attempts for your account.

    Thank you!

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    Answered on October 23, 2020 at 04:28 PM
    Thanks. All good now. Tried a different method and it worked. Thank you!
    Alice Chadwyck-Healey
    M: 07764 187389
    Lucullan Consulting
    Alice Chadwyck–Healey
    t+44 (0)203 873 6322
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