My card details keep being declined - I don't know why. Can you help?

  • ALICE_ACH
    Asked on October 23, 2020 at 11:50 AM

    Hello

    My card details keep being declined - please can you tell me why? I really need to acquire this package today.

    best wishes

    Alice

    Jotform Thread 2651943 Screenshot
    Page URL: https://eu.jotform.com/pricing/?utm_source=newUser-pricing-nav&utm_medium=website&utm_content=myforms&utm_campaign=newUser
  • Niko_N
    Replied on October 23, 2020 at 3:32 PM

    Hi Alice,

    As I can check, you have already successfully upgraded to the Silver plan using the PayPal option.

    Could you please let us know if you still need assistance on this?

    I've flushed subscription payment attempts for your account.

    Thank you!

  • ALICE_ACH
    Replied on October 23, 2020 at 4:28 PM
    Thanks. All good now. Tried a different method and it worked. Thank you!
    Alice Chadwyck-Healey
    M: 07764 187389
    Lucullan Consulting
    ________________________________
    Alice Chadwyck–Healey
    t+44 (0)203 873 6322
    wmed24.clinic
    This email & any files transmitted with it are confidential & intended solely for the use of the named individual to whom they are addressed. If you are not the named addressee you should not disseminate, distribute or copy this email. Please notify the sender immediately by email if you have received this email by mistake & delete it from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in ​reliance on the contents of this information is strictly prohibited. ​Any views or opinions expressed in this email are those of the individual & do not necessarily represent those of med24 Limited.
    ​WARNING: Although med24 Limited has taken reasonable precautions to ensure no viruses are present in this email, the company cannot accept responsibility for any loss or damage arising from the use of this email or attachments.
    ​med24 Limited is a limited company registered in England & Wales. Registered number: 11652936. Registered office: 3rd Floor 1 Ashley Road, Altrincham, Cheshire WA14 2DT, United Kingdom.
    ​
    ...