My card details keep being declined - I don't know why. Can you help?

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    ALICE_ACH
    Asked on October 23, 2020 at 11:50 AM

    Hello

    My card details keep being declined - please can you tell me why? I really need to acquire this package today.

    best wishes

    Alice

  • Profile Image
    Niko_N
    Answered on October 23, 2020 at 03:32 PM

    Hi Alice,

    As I can check, you have already successfully upgraded to the Silver plan using the PayPal option.

    Could you please let us know if you still need assistance on this?

    I've flushed subscription payment attempts for your account.

    Thank you!

  • Profile Image
    ALICE_ACH
    Answered on October 23, 2020 at 04:28 PM
    Thanks. All good now. Tried a different method and it worked. Thank you!
    Alice Chadwyck-Healey
    M: 07764 187389
    Lucullan Consulting
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    Alice Chadwyck–Healey
    t+44 (0)203 873 6322
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