PDF Editor/Preview Not Matching Downloaded PDF Format

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    benheo
    Asked on October 23, 2020 at 01:40 PM

    The "HIPAA Agreement" field looks fine in the PDF Editor/Preview, but once I download it, the "Accepted" value pushes all the way to the right. I have another similar PDF that doesn't have this issue.

    1603474699_5f93150b63e49_Screen Shot 202


    Screenshot
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    JohnRex
    Answered on October 23, 2020 at 06:52 PM

    I tried cloning the form and it shows correctly on my end:

    1603493425_5f935e3123df0_

    Could you please try creating a new PDF document and remove the existing one? See if it makes any difference:

    1603493515_5f935e8b43810_

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    benheo
    Answered on October 26, 2020 at 02:28 PM

    I tried duplicating the same pdf and the cloned version still shows the formatting different from what I see on screen.

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    benheo
    Answered on October 26, 2020 at 06:16 PM

    I was able to fix the issue. For some reason, I had to reduce the height of the line element right above the element I was having issues with. Looks good now. Thanks!