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promoslideAsked on October 25, 2020 at 8:41 AM
Hi my frient.
When I signed up to the plan many years ago, there weren't all the limits that are present now.
I am very happy with your service and have trusted you from the beginning, always remaining loyal.
I received an email telling me that I have exceeded the 10gb limit and that the forms will be suspended on Monday.
Now I have deleted some content and went back to 7GB.
Please do not charge me to increase space and do not suspend the modules from Monday.
Consider me a good loyal customer for many years. I have brought you many customers over the years, who have then used your service
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Kenneth JotForm SupportReplied on October 25, 2020 at 10:33 AM
Thank you for reaching support,
I checked your account and currently, you have 7.49 GB taken up. It would help to delete unnecessary submissions/files/content to keep the space taken up at bay.
Let us know if you have any further questions.
Best.
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promoslideReplied on October 25, 2020 at 10:43 AM
Thank you. Very nice.
So on Monday the forms are not suspended right?
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Jimmy_DReplied on October 25, 2020 at 12:57 PM
Hi there!
Correct, your forms will remain active.
Let us know if you have more questions.
Regards,