File Upload Limit.

  • Profile Image
    promoslide
    Asked on October 25, 2020 at 08:41 AM

    Hi my frient.

    When I signed up to the plan many years ago, there weren't all the limits that are present now.

    I am very happy with your service and have trusted you from the beginning, always remaining loyal.

    I received an email telling me that I have exceeded the 10gb limit and that the forms will be suspended on Monday.

    Now I have deleted some content and went back to 7GB.

    Please do not charge me to increase space and do not suspend the modules from Monday.

    Consider me a good loyal customer for many years. I have brought you many customers over the years, who have then used your service

  • Profile Image
    Kenneth_C
    Answered on October 25, 2020 at 10:33 AM

    Thank you for reaching support,

    I checked your account and currently, you have 7.49 GB taken up. It would help to delete unnecessary submissions/files/content to keep the space taken up at bay.

    Let us know if you have any further questions.

    Best.

  • Profile Image
    promoslide
    Answered on October 25, 2020 at 10:43 AM

    Thank you. Very nice.

    So on Monday the forms are not suspended right?

  • Profile Image
    Jimmy_D
    Answered on October 25, 2020 at 12:57 PM

    Hi there!

    Correct, your forms will remain active.

    Let us know if you have more questions.

    Regards,