Drop-down list of links is malfunctioning

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    Asked on September 07, 2013 at 03:09 PM


    I'm using two different drop-down menus to jump to other pages based on which one is selected and submitted. I used the conditional formatting tool to create these by changing the Thank You URL.

    http://riggrep.com/caldwell/  One is Browse by Industry and the other is Browse by Category.

    The problem is that when I use this function to go to another page, then use my back button to return to the page with the drop-down menus, it resubmits the form and takes me right back. Trying it out yourself will probably be more helpful in explaining the issue.

    Thanks in advance for any help you can offer!


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    Answered on September 07, 2013 at 08:44 PM


    I have a workaround that will help you achieve what you want in your form.

    1. Follow this article https://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-on-a-Later-Date.

    2. Once you have setup step 1 we need to get the url of the update link. You can follow this guide or make a sample submission and get the url link in your email (you will only have that url in your notification if you have done step 1)

    3. We need to create an HTML submit button and embed the url link that was in your email. (Note: you need to create a button on the page that you want to redirect it back to the form selection)


    Step1: Your original form below


    Step2: The redirected webpage. I have attached a back button linking to your form to update it.


    You may try to use this sample code and embed it to each page so that it will have a way back to the form

    <a target="_blank" href="http://test.com" rel="nofollow noopener"><input type="submit" value="Make another selection" name="redirect" /></a> 


    Hope this helps! Let me know if you have questions.