why is my account inactivated?

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    Dona Jung 
    Asked on October 25, 2020 at 08:57 PM

    HI I was wondering why I can not access my account? thanks Dona Jung

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    Patrick_R
    Answered on October 26, 2020 at 04:54 AM

    Hello Dona! Please allow me some time to get in touch with the concerned team regarding your account. I'll get back to you soon with an update.

    Thank you!

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    Patrick_R
    Answered on October 26, 2020 at 10:19 AM

    Hello! Your account has been re-activated. Our apologies for the inconvenience. It was mistakenly suspended by our system.

    In case you face similar issues again, let us know.

    Thank you!

  • Profile Image
    Dona Jung 
    Answered on October 26, 2020 at 11:28 AM
    awesome, thank you so much! Dona
    On Monday, October 26, 2020, 10:19:20 AM EDT, JotForm wrote:

    A new response has been received: Answered by Patrick_R

    Hello! Your account has been re-activated. Ourapologies for the inconvenience. It was mistakenly suspended by oursystem.
    In case you face similar issues again, let us know.
    Thankyou!
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