What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to click in Jotform's website Navigation Bars in FireFox

    Asked by RedFireMedia on September 07, 2013 at 09:46 PM

    Some buttons wont respond when I click them. I have to go to the pricing tab to even log in. I'm using the latest Firefox browser (where it used to work perfectly), and I have updated Flash, etc. I can't even get to my forms to edit. Please advise.

    My Forms Updated latest
  • Profile Image
    JotForm Support

    Answered by Welvin on September 08, 2013 at 12:17 AM

    Hi,

    Please try to clear your FireFox Cache: How to Clear Your Browser's Cache. I have the same latest version of FireFox, and so far, I am not able to replicate such problem.

    By the way, what is your current OS? Let us know so we can check further, just in case you aren't using the same as mine (Win7).

    Thanks