I need to downgrade my account

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    tbssisterhood1
    Asked on October 26, 2020 at 11:46 AM

    Hi, I need to downgrade my account and get my money back. THe organization is going to repurchase again on our formal account.

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    ashwin_d
    Answered on October 26, 2020 at 03:10 PM

    Upon your request, I have cancelled your bronze yearly subscription plan and processed the refund for your last subscription payment as well. Please allow 3-5 days for the amount to reflect in your account.

    Please note that your account is now downgraded to free plan.