Link Images in Forms Not Working

  • blacktuskmarketing
    Asked on October 26, 2020 at 4:47 PM

    Hey linked images in forms are not working.

    Please see video below. Hopefully this can be fixes ASAP!

    https://drive.google.com/file/d/1tKYxYCWDCg6N3rK6w6b6YgnY3VLRctPa/view


    Thanks

  • Elton Support Team Lead
    Replied on October 26, 2020 at 9:41 PM

    It's possible that the browser isn't displaying them due to insecure content. Note that our forms are secure, it loads over HTTPS protocol so we highly recommend inserting image contents that support HTTPS too to avoid mixed content error. So instead of using http://butcherwelding.com/form/logotypes/type.png in your images, use https://butcherwelding.com/form/logotypes/type.png but this isn't going to work since your hosting doesn't support HTTPS (no SSL certificate). If you could host your images somewhere that supports HTTPS, that would help.

    Here's the current log shown in the browser console when opening your form.

    10272020 2zDF0OVR3Y Screenshot 10

    I also tried using a different image from a different host in a cloned version of your form and it is working fine, but as much as possible, please use images that are in HTTPS protocol.

    10272020 RNBtiuYcEQ Screenshot 21