Deleted form - unabel to access it

  • bannervilleoaksfarm
    Asked on October 27, 2020 at 12:20 AM

    Hello,

    I had created a vendor form for a festival and the link is no longer working, when I look for my forms it says I have none created. Is there a way to get it back and see the responses from it?



  • Vick_W Jotform Support
    Replied on October 27, 2020 at 2:48 AM

    Hi there,

    By any chance do you have multiple accounts with us? Or can you please check your browser history and see if you can find the form URL? I do not see any forms in your account or in the trash folder.

    Looking forward to your reply.

    Thanks.

  • bannervilleoaksfarm
    Replied on October 28, 2020 at 9:28 PM
    Here is the URL I was sending to people
    https://form.jotform.com/202681401021135
    I tried to log in with both my personal and business email and didnt see
    anything.
    Thank you,
    Jillian
    ...
  • Vick_W Jotform Support
    Replied on October 28, 2020 at 11:08 PM

    Hi Jillian,

    It seems that the form has been deleted and purged from your trash folder as well. Unfortunately, it is not possible to recover it. You'll have to create it again.

    Thanks.