What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problems integrating a form on my website

    Asked by begojon on September 08, 2013 at 06:12 PM

    A year ago I use their forms and so far worked well but today I've noticed that do not work and I have tried to integrate again and can not. It may be because of the SSL security certificate?

    Page URL:

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    Answered by jeanettebmz on September 08, 2013 at 07:10 PM

    I've checked both URLs and I can see the forms are not embedded using the SSL version. Please remove the current code and grab a new one

    Go to Setup & Embed > Embed Form
    Choose Source then select the "Secure Form" check box

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    Answered by jeanettebmz on September 08, 2013 at 07:11 PM

    You can grab any version (Embed, iFrame, etc) by doing that and not only the direct link