Applying for Educational Discount

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    stjosephacademytech
    Asked on October 27, 2020 at 09:25 AM

    Hi,

    I set this account up for a non-profit. We will need to upgrade asap. What am I missing? I already applied once. Wondering if it didn't go through or if it got held up...

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    Anita_K
    Answered on October 27, 2020 at 10:52 AM

    Hi there,

    we apologize for the delay. I can confirm that we have received your application and our colleagues will process it as soon as possible.

    You will be notified when your application has been processed.

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    stjosephacademytech
    Answered on October 27, 2020 at 11:26 AM

    I need to upgrade my plan today to stay on schedule and get rid of branding. Can we change account type later without too much hassle?


    Thanks!

  • Profile Image
    Anita_K
    Answered on October 27, 2020 at 12:29 PM

    You are able to change plans any time very easily. If you upgrade now and later get approved for a discount, we most likely need to set your account back to free, issue a refund if applicable and then ask you to upgrade again with the discounted prices.

    I hope this information is helpful. Let us know if you have further questions.