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stjosephacademytechAsked on October 27, 2020 at 9:25 AM
Hi,
I set this account up for a non-profit. We will need to upgrade asap. What am I missing? I already applied once. Wondering if it didn't go through or if it got held up...
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Anita_KReplied on October 27, 2020 at 10:52 AM
Hi there,
we apologize for the delay. I can confirm that we have received your application and our colleagues will process it as soon as possible.
You will be notified when your application has been processed.
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stjosephacademytechReplied on October 27, 2020 at 11:26 AM
I need to upgrade my plan today to stay on schedule and get rid of branding. Can we change account type later without too much hassle?
Thanks!
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Anita_KReplied on October 27, 2020 at 12:29 PM
You are able to change plans any time very easily. If you upgrade now and later get approved for a discount, we most likely need to set your account back to free, issue a refund if applicable and then ask you to upgrade again with the discounted prices.
I hope this information is helpful. Let us know if you have further questions.