-
bhdsAsked on October 27, 2020 at 9:30 AM
Hello.
With the new-look Tables for viewing form submissions, how can I see incomplete submissions? We've had incomplete submissions before when someone submits a form that has a payment option, but then, for whatever reason, does not complete the PayPal payment process, and now I can't see where to find such submissions.
Thank you.
-
Ashwin JotForm SupportReplied on October 27, 2020 at 11:18 AM
Please note that if your form has any incomplete submissions, you can click on the three dots of the table page which will display a dropdown options. You need to click on the "Pending payments" to view all the incomplete payments. Please check the screenshot below how to check pending payments in JotForm tables:
Hope this helps.
Do get back to us if you have any questions.