Unable to get Form Email to the correct/right email address

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    Asked on September 09, 2013 at 01:03 AM

    i have this from on my website i when the clinet pass submit it does not go right to my email

    my website is


    how do i fix this i like jotfroms and i would love tp upgrade but i need to know that im not going to keep haveing these problems

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    Answered on September 09, 2013 at 02:11 AM


    If you'd like to send form email to a different email address, please kindly follow this guide to correct the recipient email of the form: Finding out E-Mail Address Used for Submission Notifications.

    We would also suggest using noreply@jotform.com as the Sender Email. See this screenshot for the correct settings:

    OR, use SMTP Account details. We recommend using Mandrill Service. Please kindly follow this guide on how to setup one: How to use Mandrill to Send Emails From Your Own Email Address.