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Changing Subscription PlanAsked by andergroup on September 09, 2013 at 04:18 AM
I have tried several times to change my subscription plan but it does not work.
I went through the suggested steps in the billing menù and also clicked the "Cancel Subscription" button but nothing changed...
Let me know how I need to handle in order to cancel my montly subscription please.
Apparently your subscription was suppose to be downgraded already as the subscription was not renewed.
So, I went ahead and manually switch your subscription to FREE. You can check this again under your My Accounts Billing Page.
Please inform us if you have any other concern.
Good Luck andergroup,
I been trying to downgrade my subscription for a few months!
When you request to downgrade What they do is drag there feet, and continue billing until you complain about it, I have contacted my bank, and maybe next the BBB
Good day @wnycruiser,
We will address your issue but please do not create a multiple thread about that. How can we focus on the issue if you are posting your messages on a separate threads?