PayPal integration giving error message

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    Asked on October 27, 2020 at 12:23 PM

    I have created a form that I have linked to our Paypal account. Yet when I select the Paypal checkout I get an error message, "Bad request (payment-paypal-createOrder) - The value of a field is either too short or too long."

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    Answered on October 27, 2020 at 02:28 PM


    Thank you for reaching out to us, and we apologize for the inconvenience.
    Could you kindly try disconnecting and reconnecting the PayPal integration, and confirm if the problem still persists?

    If the error message would still show up, please let us know and we are happy to help you further!

    Best Regards,