What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Unable to register, usernames are already taken

    Asked by paul on September 09, 2013 at 09:45 AM

    I have tried registering and have used every possible user name but everyone is taken, is your system working properly?

  • Profile Image
    JotForm Support

    Answered by Welvin on September 09, 2013 at 11:39 AM

    Hi Paul,

    Apologize if this caused you inconvenience. We need to verify if they are really NOT existing so please share with us those usernames so we can check. 

    Also, are you on our preferred domain for your location: www.jotform.ca ? If not, please try to access this domain and register from there. See if that makes a difference.

    Please let us know if none of this steps are working so we can forward this to our developers for further assistance.


  • Profile Image

    Answered by paul on September 09, 2013 at 02:25 PM
    i have tried my email paiello@heatinc.ca paulaiello2222 paulaiello123
    medical321 and a bunch of others
    *Paul Aiello
    567 College St. Suite 201
    Toronto, Ontario
    M6G 3W9, Canada
    Tel . 416-538-9898
    Cell. 416-358-3099
    Fax. 416-538-7166
    T_F. 800 757 4868
    Skype: paul.heatinc
    YouTube Facebook
    This email is intended only for the use of the individual(s) to whom it is
    addressed and may be privileged and confidential. Unauthorized use or
    disclosure is prohibited. If you receive this e-mail in error, please
  • Profile Image

    Answered by pinoytech on September 09, 2013 at 03:42 PM


    I think you already manage to create account. As I've check your email address "paiello@heatinc.ca" and I can see that it's already associated to account which is using "paiello" as account username.

    If you need further assistane, please let us know.

    Thank you!