How do I reduce my existing storage?

  • Profile Image
    jim davies 
    Asked on October 27, 2020 at 03:43 PM

    Hi

    Queenstown Photographic Club used to use jotform to upload monthly images. We've stopped using jotform for this but have a light use of jotform for other functions.

    The club has received a email that we have exceeded our free storage limit.

    How do I remove stored stuff to get our storage under our free storage limit?


    many thanks


    Jim



  • Profile Image
    jonathan
    Answered on October 27, 2020 at 06:06 PM

    Hi Jim,

    We apologize for inconvenience. But can you please tell us first what is your JotForm account/username?

    I was not able to identify your account or form using the email address you used on this ticket. There was no existing account associated to the email address you used.

    You can also log in first on your account before you reply again to this ticket https://www.jotform.com/answers/2659973

    We will check again once we identified your account.