Need to move two forms from old account to new account

  • Bublish_Team
    Asked on October 28, 2020 at 11:02 AM

    There are two forms currently under username "Bublish_Team" (email: katherine@bublish.com) that I need the ownership moved to the username "Bublish" (email: info@bublish.com)

    These are the links to the two forms I need moved:

    https://form.jotform.com/202994777879078

    https://form.jotform.com/203004284627146


    Thank you!


  • Jeanette JotForm Support
    Replied on October 28, 2020 at 12:22 PM

    Both forms were moved to the target account "Bublish" per your request

  • Bublish_info
    Replied on October 28, 2020 at 1:01 PM

    I just checked my account and do not see these forms


  • Jeanette JotForm Support
    Replied on October 28, 2020 at 1:11 PM

    Please log out and start a fresh session, the forms should be there.

  • Bublish_info
    Replied on October 28, 2020 at 2:17 PM

    Hi Jeanette,


    It looks like someone else from my team changed our username without my knowledge. The username I need the 2 forms at is Bublish_info, the name is Bublish, and the email is info@bublish.com

  • Basil JotForm Support
    Replied on October 28, 2020 at 5:14 PM

    Hi,

    Both forms have been moved to the account "Bublish_info".

    Please let us know if you require any further assistance.