Email notifications not recieved

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    Asked on October 28, 2020 at 11:51 AM

    For some reason I didn't receive my usual email; alert today when a new referral came through via Jotform?

    I was receiving them fine up until yesterday; any ideas?

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    Answered on October 28, 2020 at 01:01 PM


    I have checked your account, however, I was not able to locate any forms.

    Can you please let us know the URL of the form where the problem is? Also, please share the ID of a submission you did not receive. You can click here to see where to find the submission ID.

    Thank you for your cooperation.