Cannot access my account via the app

  • Laura Leavens
    Asked on October 28, 2020 at 9:39 PM

    Hi,


    I've tried resetting my password a bunch today, and even when I would reset the password, I still could not log into my account on the app. It would say it was the wrong password when it wasn't.

  • Laura
    Replied on October 28, 2020 at 9:44 PM

    DISREGARD. Realized I wasn't clicking on "Switch to Jotform enterprise". Problem solved, thanks!