Request refund

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    Asked on October 29, 2020 at 11:16 AM

    Hello, I request a refund, since we only require the service for 30 days and we were charged the following month. I have already downgraded the plan to free.

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    Answered on October 29, 2020 at 01:21 PM

    It seems you have already cancelled your Silver monthly subscription  I-D58FW6HJGCC0 in PayPal.

    I have processed the refund and account downgrade.

    Please give us 5-7 working days for the refund to reflect your account.

    If you need further assistance, let us know.