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cesar1974gomezAsked on October 29, 2020 at 11:16 AM
Hello, I request a refund, since we only require the service for 30 days and we were charged the following month. I have already downgraded the plan to free.
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Richie JotForm SupportReplied on October 29, 2020 at 1:21 PM
It seems you have already cancelled your Silver monthly subscription I-D58FW6HJGCC0 in PayPal.
I have processed the refund and account downgrade.
Please give us 5-7 working days for the refund to reflect your account.
If you need further assistance, let us know.