Account suspended

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    Asked on October 29, 2020 at 11:18 AM


    My published form is not showing up. And when I tried to login again to see what the issue was my account was suspended because I kept mispelling my password.

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    Answered on October 29, 2020 at 12:40 PM

    Hello Priscilla,

    Our apologies for the inconvenience that you have experienced.

    After checking your account, I found that you have been wrongfully suspended for one of your forms. It seems that our phishing detector found your form Spooktacular No Carve Pumpkin Contest suspicious, however, upon checking the form I can clearly see that there is no issue.

    I have now lifted the suspension on your account and reactivated the form. You can now log back into the account and continue using your forms.

    Please let us know if you have any further questions or concerns, we are always happy to help.