Refund

  • Profile Image
    academy-media
    Asked on October 29, 2020 at 11:19 AM

    Hi Jotform,


    I thought I cancelled my account last year and did not realize this was set to auto renew. I no longer use this service. Can I have a refund?

    Thanks,

    Joanna

  • Profile Image
    Anita_K
    Answered on October 29, 2020 at 12:35 PM

    Hi Joanna,

    I have cancelled your subscription and refunded it.

    Let us know if you need further assistance.

  • Profile Image
    academy-media
    Answered on October 29, 2020 at 12:44 PM

    Thank you so much! Really appreciate it.