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academy-mediaAsked on October 29, 2020 at 11:19 AM
Hi Jotform,
I thought I cancelled my account last year and did not realize this was set to auto renew. I no longer use this service. Can I have a refund?
Thanks,
Joanna
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Anita_KReplied on October 29, 2020 at 12:35 PM
Hi Joanna,
I have cancelled your subscription and refunded it.
Let us know if you need further assistance.
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academy-mediaReplied on October 29, 2020 at 12:44 PM
Thank you so much! Really appreciate it.