Paypal Integration: How to move created products when changing from PayPal Personal to PayPal Checkout

  • gncjlim
    Asked on October 29, 2020 at 1:37 PM

    if I originally had a form setup with PayPal personal and then upgraded to PayPal checkout, how do i get my pervious products to match? when I preview the form it redirects me to a different page link and not the payment page. Do I have to use the product setup in PayPal once I am connected?

    Thank you in advance for your help!

    Best,

    Megan

  • Laura JotForm Support
    Replied on October 29, 2020 at 5:02 PM

    Hi Megan,

    Thank you for contacting us.

    You can have only one payment processor in one form at a time. When you are changing from PayPal Personal to Checkout, you need to remove PayPal Personal, and then afterward add PayPal Checkout.

    For the products, you do not have to create the product list again or do any manual integration. The product list you have saved in PayPal Personal will disappear when you delete the payment field, but once you add the PayPal Checkout Integration, the product list from the PayPal Personal account will be restored with it.
    How to Integrate Form to PayPal Checkout

    Hopefully this answered your question, and if you would have anything else please let us know and we are happy to help you!

    Best Regards,