How to download individual Submission PDF documents?

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    KeiraThomas
    Asked on October 29, 2020 at 04:56 PM

    I'm sorry to be such a pest. Quick question - is there a way to just pdf 1 of the referrals? It used to be that on the bottom I would just click on the submission that I was trying to pdf & then press the "download as pdf" button (there may have even been a checkbox so that I would just choose that 1 referral). Now when I press download as pdf it wants to pdf all 700 referrals. I tried just putting the 1 client's name in the search box yet still when I click the download as pdf button about 20 pdfs come up. If I choose the pdf button at the very top of the page it only downloads the 1 pdf but it does it again like in the inbox & it doesn't print all of the words on the form.

    My goal is this - to be able to get a pdf of 1 submitted Consent to Treat form that has all of the words from the form on it. Thanks!

  • Profile Image
    Mike
    Answered on October 29, 2020 at 04:59 PM

    Please use the PDF > Download PDF option near the Print icon to be able to download PDFs individually.

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    This is also possible to download individual PDFs from the Inbox.

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    If you need further assistance, please let us know. We will be happy to help.

  • Profile Image
    KeiraThomas
    Answered on October 29, 2020 at 05:01 PM

    Mike - as I mentioned before (and I sent an example to the support email), when you pdf from the top button all of the words on the form don't print out. All of the legal language that I need on my forms that are subheaders don't print in that version or if you print it from the Inbox. This is why I used to have to print it from submission. It leaves out paragraphs of information. This is super important as we are in the medical field.