Our form has been erased

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    Asked on September 11, 2013 at 08:32 AM

    We have a free account and have exceeded our payment submissions.

    If I upgrade will the form be available again or do I have to re-build it?

  • Profile Image
    Answered on September 11, 2013 at 09:19 AM


    Just to clarify: JotForm doesn't delete the forms when the user reach the submissions/payment/disk-space limits.

    If you upgrade to a paid plan your form will be available again, that's correct.

    Please let us know if you need further assistance, and thank for using JotForm.