What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Just to clarify: JotForm doesn't delete the forms when the user reach the submissions/payment/disk-space limits.
If you upgrade to a paid plan your form will be available again, that's correct.
Please let us know if you need further assistance, and thank for using JotForm.