What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Our form has been erased

    Asked by EllieWhite on September 11, 2013 at 08:32 AM

    We have a free account and have exceeded our payment submissions.

    If I upgrade will the form be available again or do I have to re-build it?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by guilledutra on September 11, 2013 at 09:19 AM


    Just to clarify: JotForm doesn't delete the forms when the user reach the submissions/payment/disk-space limits.

    If you upgrade to a paid plan your form will be available again, that's correct.

    Please let us know if you need further assistance, and thank for using JotForm.