account suspended

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    adam459
    Asked on October 30, 2020 at 09:42 AM

    Hello,


    When I click myforms it always stays on my tables. I want to create a form and 't get that to that screen.

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    Richie_P
    Answered on October 30, 2020 at 10:48 AM

    It seems your account was auto suspended by our phishing detector due to your form 203034126382142 which is collecting login credentials which violates our terms of use.

    1604069110_5f9c26f6ae4a8_3.png

    In order to lift the suspension in your account ,we would have to delete the guilty fields.

    Let us know if you wish to comply with our terms.

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    Adam  
    Answered on October 30, 2020 at 10:51 AM

    So there is no way to collect login info? Even if we are a nationwide reputable company with thousands of clients?

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    Adam  
    Answered on October 30, 2020 at 10:53 AM

    I will be having them sign agreeing to allow me to use info.

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    Richie_P
    Answered on October 30, 2020 at 11:58 AM

    Please be aware that online form builders, including JotForm are being used for identity theft in the past.

     We go to great lengths to prevent this. That is why login credentials are considered as a Phishing activity as stated in our Terms

    Unfortunately, even adding the signature field or terms and condition, we cannot allow to collect login credentials in the form.

    Hope this information helps.

    If you have further questions, let us know.