SMTP information needed

  • Profile Image
    harmonyautism
    Asked on October 30, 2020 at 06:34 PM

    RE: Users can receive emails using your own SMTP server instead of JotForm's servers.

    I would like notifications/auto-responses to have our domain/email as the sender instead of Jotform. What information do I need in order to get this done? We use Gmail- suite. I can usually figure this stuff out but just need to know where I can find the info needed, too.



  • Profile Image
    Carlos_C
    Answered on October 30, 2020 at 09:12 PM

    Hello,

    In order to set up the SMTP in your form, please go to the Settings > Emails > Sender Email and select "Add new email address".

    Under the email type > select SMTP above you are going to see the SMTP details:

    1604106073_5f9cb759798ee_Screenshot_43.p

    You can find the SMTP details here: https://support.google.com/a/answer/176600?hl=en.

    Please feel free to reach out if you have other questions or need some more help. I will be happy to help!