What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Very Important I am unable to access my forms keeps redirecting to another Page

    Asked by Adminemail on May 21, 2011 at 08:32 PM

    I would like to upgrade yet it seems a website audit checking for security loopholes in your site hacked it and it redirects to them when I try to access my form! this is they're site http://www.websiteauditing.org/ Please help I am not to upgrade or unable to use my trial form or edit it at least!

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    Answered by mannagod on May 21, 2011 at 09:17 PM

    Looks like its back now. www.jotform.com

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    JotForm Founder

    Answered by aytekin on May 21, 2011 at 09:55 PM

    We are sorry about that. A security hole was detected by a whitehat hacker and our homepage was redirected to a security site. We quickly found out the root problem and fixed it. Everything should be back to normal now. 

    The problem was an unsecure code added to the site by one of our developers. Our site passed a security test just this week and the problem script was just added yesterday. It is amazing how they were able to find that out so quickly. It will keep us in our toes.