Write dates or times in the ticket widget but not pulled into the total

  • clayspacetc
    Asked on October 31, 2020 at 12:08 AM

    I have the ticket widget set up. It is working. I would like to know if there is a way to write dates or times in the name and not have the number pulled in to the total.

  • John Support Team Lead
    Replied on October 31, 2020 at 12:36 AM

    I assume that you are referring to this form: Clone of Adult Ceramics Classes New. Now, what you want is possible but we need to use conditions to add a value to the FORM CALCULATION widget (TOTAL).

    Use the ticket titles as criteria, so since you have 8 tickets there, you should be creating 8 conditions as well. Here's how:

    1604118987 5f9ce9cb5ce29 sadsadffgg Screenshot 10

    I have implemented this on the first 3 tickets of a cloned form. Please try this out: https://form.jotform.com/203041053012937