- Ann-MarieAsked on September 11, 2013 at 03:04 PM
Someone sent me a message through my contact form which appears to be sending over and over. How can I stop this? It's my mother, and she says she isn't doing it.
- JotForm Supportashwin_dAnswered on September 11, 2013 at 04:27 PM
Your contact form in the above URL doesn't seems to be a JotForm form. Upon checking your email address, I found that you have two guest account but there is no forms in any of the account.
However, here are the options to stop spam on your form if you have any form in another account:
1. Add captcha field in your form. This will stop automated spam but won't be able to stop human spam.
2. You can also use "Unique Submission" feature under "Form Limits" of your form "Preferences"
Select "Loose check" to prevent users from submitting the form multiple times from the same computer. You can select "Strict check" to prevent multiple submission from that IP address.
This will most likely take care of your spam issue.