What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I think the jotform site is being hacked.

    Asked by 3gsProd1 on May 21, 2011 at 09:12 PM

    Hey, I was working on one of my forms today (5/21/11) and when I tried to click on the My Forms link it kept taking me to another website at this address http://www.websiteauditing.org/. I don't know what or why but its not good. It appears as though someone has hacked the jotform website because no matter what I do it keeps taking me to this site from the My Forms Link. I hope no one's personal or business information has been compromised. Please let me know if you experience this or what.

     

    Page URL:
    http://www.websiteauditing.org/

  • Profile Image

    Answered by mannagod on May 21, 2011 at 09:15 PM

    Looks like its back now.  www.jotform.com 

  • Profile Image

    Answered by patricksharpe on May 21, 2011 at 09:16 PM

    Yeah but I think I found the hacker who did it. The guy has a trail a mile long. http://www.jotform.com/answers/26687-Why-has-JotForm-s-Website-been-jacked#10

    Read some of my posts and you'll see everything. Don't know if Jotform will take action, but I tried.

  • Profile Image
    JotForm Founder

    Answered by aytekin on May 21, 2011 at 09:55 PM

    We are sorry about that. A security hole was detected by a whitehat hacker and our homepage was redirected to a security site. We quickly found out the root problem and fixed it. Everything should be back to normal now. 

    The problem was an unsecure code added to the site by one of our developers. Our site passed a security test just this week and the problem script was just added yesterday. It is amazing how they were able to find that out so quickly. It will keep us in our toes. 

  • Profile Image

    Answered by completenglish on May 26, 2011 at 09:36 AM

    Hi Aytekin,

    I am glad to hear that you've sorted that out. Yet, the forms are down today. I've found that 4 out of 5 of my forms are not working. I think jotform rocks btw and want to help you translate it into Turkish but the translation file I downloaded seems to come with a php coding so it's not easy to see the layout. If you can send me a doc document, I would happily translate some gross translation mistakes in it as time permits.

    Best,

    Bora

  • Profile Image
    JotForm Founder

    Answered by aytekin on May 26, 2011 at 11:34 AM

    We had a temporary problem with the CDN connections for form caches.  Your forms should be fine now. 

    I am not sure what you mean by PHP tags here:

    http://turk.jotform.com/page.php?p=locale/tr-TR

     

    I see it like this, do you see it different?