What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    ACTION REQUIRED: Your email address is in our BOUNCE LIST. Please contact JotForm Support and ask to be removed.

    Asked by Seculo on September 11, 2013 at 08:44 PM

    <script type="text/javascript" src="//form.jotformz.com/jsform/32536590939667"></script>

     

    Please remove for me...

    JotForm email JotForm Support bounce list
  • Profile Image
    JotForm Support

    Answered by Tasha on September 11, 2013 at 08:58 PM

    Hi,

    I checked your email address and it was in our bounce list for the reason below. I have already removed it from the bounce list and you should now be able to receive notifications to your email address. 

    Reason(s) : 5.1.0 - Unknown address error 550-'5.1.1 : = Recipient address rejected: User unknown in virtual mailbox table'

    For more information on how to prevent bounce related issues please review this guide.

    Thanks!