Am I near reaching my limit as a free user?

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    rossmills
    Asked on September 11, 2013 at 09:10 PM

    I go to email this form and it goes opps reached your limits. The rossmills stats would say otherwise. Do I need to upgrade already?

  • Profile Image
    khrisell
    Answered on September 11, 2013 at 09:33 PM

    Hello,

    I have checked your form and I am able to see that you are not reaching yet your limits as a free user.

    However, to prevent any error with regards to your monthly limit.

    I highly recommend that you upgrade your account if you are expecting a lot of user to come-in and will fill your form.

    Because as a free user you will only have 100 submission per month, 100mb on the storage, 10 payment and secure submissions only.

    Here's the detail of the pricing of our subscription.

    https://www.jotform.com/pricing

     

    Kindly let us know if you have further questions or inquiry.

    If it is a new topic, kindly open a new thread to avoid any confusion and to assist you better.

    Thank you for using JotForm.

  • Profile Image
    rossmills
    Answered on September 11, 2013 at 09:53 PM
    Thank you for your reply,
    If I have not reached my limit, I dont see why I should need to upgrade as I am only trialling the package at this stage. What could be other reason be for this error message please?
    Regards Ross
  • Profile Image
    Tasha
    Answered on September 11, 2013 at 10:08 PM

    Hi,

    The error message that you received means that you have reached the limit for the amount of email invitations that you can send out for the hour. Currently there is a limit of 2 per hour. Please try sending out another invitation after the hour has passed and let us know if you are still receiving the error message.

    Thanks!

  • Profile Image
    rossmills
    Answered on September 11, 2013 at 10:16 PM
    Thanks Tasha, that sounds more promising. Will try a little later on.
    Regards Ross