What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why are my forms no longer working on Godaddy's Website Builder v7?

    Asked by ksmith1299 on September 12, 2013 at 01:03 PM

    I love JotForm, but now when I create a form, Godaddy's website builder won't accept the code. I asked them about this and when they took a look at the code I was trying to paste they said it had some java in it so it won't work. Is there a way to get just the html code for my forms? By the way, I had been using the "source code" option (full source code) and it worked fine until now. None of the other options work on my site.

    I have not published the new form to my site.

    My Forms builder create a form new form JotForm
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    JotForm Support

    Answered by guilledutra on September 12, 2013 at 02:43 PM

    Hi,

    did you try by using the Iframe code version? How to get the form iframe code.

    Before using the iframe code be sure that you deleted the previous embeded code, would be helpful too if you share with us the website link where you are trying to show your forms.

    Thanks

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    Answered by ksmith1299 on September 12, 2013 at 03:02 PM

    I can't embed the iframe code version either. Looks like Godaddy is making a lot of changes and I've noticed that if try to publish new changes to my site, looks like I'm going to lose my forms, my videos, and my online travel booking engine.

    http://www.luxecruiseandtravel.com/request-quote.html

    That is where my current form resides. I can't publish my site changes without losing functionality but it looks like I've lost my submit button on my live site now. I'm trying to update my form, and Godaddy's website builder won't take any form of your code for embedding. If I make any changes to my site and then publish the changes it's all gone so I don't know if the current live version will help you much.

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    Answered by pinoytech on September 12, 2013 at 04:08 PM

    Hi,

    I've check your website where your form is embedded and I found out that the issue is had something to do with your website's htmlsnippet height. The height is a little bit short with the height of your form. I would recommend you to increase the height in order to fixed or show your entire form specially submit button. For more information, please take a look at this video: http://www.screencast.com/t/cW2AW9bAxXE

    If you need further assistance, please let us know.

    Thank you!

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    Answered by contests24by7 on April 02, 2014 at 12:29 PM

    Same in case of me. No one from Godaddy or even from Jotform is helping us.

    Strange note: Even if my website is not secure(no https), if I use jotform's secure form using iFrame, GoDaddy is allowing that. But, in case of normal iFrame, the whole area remains blank in GoDaddy site. Currently I am using free account and was thinking to go for premium depending upon JotForm performance. But these technical issues poking me to rethink. Any help?

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    Answered by Carina on April 02, 2014 at 02:17 PM

    @contests24by7

    Please open a new thread so we can look into this issue.

    Thank you