- rossmillsAsked on September 13, 2013 at 12:18 AM
I am (the form designer), and I have shared my account with a Sub-Account User (my client). Will the form submission results be emailed to my email address or the email address of the sub-account user or both?
Ideally I would like the sub-account user to receive the submission or the response to the forms.
If the above is not possible, how do I go about making this possible please?
- JotForm SupportWelvinAnswered on September 13, 2013 at 02:27 AM
No, your sub-account won't be able to receive your form notification. You have to add their email addresses in your form recipient email settings.
Please follow this guides:
Sending to Multiple Recipients: Send Form Emails to Multiple Recipients
Checking the Email Recipient of a form: Finding out E-Mail Address Used for Submission Notifications
Let us know if you need further help about this functions.
- rossmillsAnswered on September 15, 2013 at 06:37 PMHi there, thanks for your reply.
I saw in one of the email answers that you were able to transfer forms to other users. Would you be able to transfer the forms I have designed for my client to them, so they had control of them please. And if so, what is the process?
- JotForm SupportjonathanAnswered on September 15, 2013 at 07:04 PM
I suggest that you create a separate topic/thread for your new requirement. Please use this link to do this http://www.jotform.com/contact/
State the forms and the usernames you wanted to transfer.
We will attend to your new post as soon as we can.