Issue with product ordering form

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    Asked on September 13, 2013 at 06:27 AM

    Dear Jotform team,

    Working on a form I have encountered a small problem. I have placed a payment wizard, chose ‘users can select multiple products’ and ‘show total on the form’, and then I have placed three products for which I have enabled an option to insert custom quantity.

    I have just encountered a situation where person has clicked all three products but left the quantity zero – and the system let him through. Since I don’t seem to find an option to disable user to continue unless they set the quantity or to remove tick boxes and leave just quantity fields, I am asking you for help in solving this problem.

    The form I am creating is available at

    Thank you for your help,



  • Profile Image
    Answered on September 13, 2013 at 08:11 AM


    To fix this one I have changed the default value to 1 instead of 0 so that when user orders from you they will start from 1 instead of 0. Kindly look at this cloned form. Let me know if you have other questions.