- Sat_ImatgeAsked on September 13, 2013 at 07:33 AM
We have a problem with the reception of mail notices when receiving the form does not reach the mail alerts. We miss the test from your site and says ok, but fail. We are using gmail not know if this is a problem with your platform. Do not go to spam
You can tell us we can do
- JotForm SupportguilledutraAnswered on September 13, 2013 at 09:23 AM
I checked your email address firstname.lastname@example.org used at the email notification of your form, and it was at our email bounce list, proceeded to remove it, please check the reasons:
Reason(s) : 5.4.7 - Delivery expired (message too old) 'DNS Soft Error looking up copis= teriaimatge.com (MX) while asking recursive_nameserver1.parent. Error was: = unable to reach nameserver on any valid IP'