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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    problem with the ads in the mail

    Asked by Sat_Imatge on September 13, 2013 at 07:33 AM

    Hello

     

    We have a problem with the reception of mail notices when receiving the form does not reach the mail alerts. We miss the test from your site and says ok, but fail. We are using gmail not know if this is a problem with your platform. Do not go to spam

     

    You can tell us we can do

     

    thanks

     

    a greeting

    Page URL:
    http://www.copisteriaimatge.com/?q=node/1058

    problem site thanks hello
  • Profile Image
    JotForm Support

    Answered by guilledutra on September 13, 2013 at 09:23 AM

    Hi,

    I  checked your email address avisos@copisteriaimatge.com used at the email notification of your form, and it was at our email bounce list, proceeded to remove it, please check the reasons:

    Reason(s) : 5.4.7 - Delivery expired (message too old) 'DNS Soft Error looking up copis= teriaimatge.com (MX) while asking recursive_nameserver1.parent. Error was: = unable to reach nameserver on any valid IP'

    Thanks