What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    problem with the ads in the mail

    Asked by Sat_Imatge on September 13, 2013 at 07:33 AM



    We have a problem with the reception of mail notices when receiving the form does not reach the mail alerts. We miss the test from your site and says ok, but fail. We are using gmail not know if this is a problem with your platform. Do not go to spam


    You can tell us we can do




    a greeting

    Page URL:

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    JotForm Support

    Answered by guilledutra on September 13, 2013 at 09:23 AM


    I  checked your email address avisos@copisteriaimatge.com used at the email notification of your form, and it was at our email bounce list, proceeded to remove it, please check the reasons:

    Reason(s) : 5.4.7 - Delivery expired (message too old) 'DNS Soft Error looking up copis= teriaimatge.com (MX) while asking recursive_nameserver1.parent. Error was: = unable to reach nameserver on any valid IP'