Sign-up Broken

  • Profile Image
    Melanie
    Asked on September 13, 2013 at 08:43 AM

    I've looked at about 10 different username combinations, including completely random selection of letters like this:ghvcugvwkuv, my full name, my many different email accounts and even my email addresses are said to be invalid when they are not.

     

    It is basically impossible to sign-up.

     

    Please can you look into this as a matter of urgency as I'm sure the business impact is huge to you too.

     

    Thanks

    Melanie

  • Profile Image
    guilledutra
    Answered on September 13, 2013 at 10:52 AM

    Hi,

    please could you use this url in order to sign up http://www.jotform.com/signup.

    we have already been notified about this kind of issue when the user tries to sign up from the pricing page, our development team is taking care of this issue 

    Thanks