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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Page Refreshes upon clicking "Submit" - Form does not submit.

    Asked by christianrelieffund on September 13, 2013 at 10:34 AM

    I'm using the source code to display the form on this site (the only way to make it work using the Raiser's Edge NetCommunity platform).

    Everything worked fine with these forms for a long time, but now they've stopped working.  When the user clicks "submit" the page simply refreshes, but no form is submitted.

     

    Is there a way to adjust the source code to possibly fix this?  Or is it that Jquery is not functioning?

    Page URL:
    http://www.christianrelieffund.org/OS

    source site stopped working platform
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    JotForm Support

    Answered by EltonCris on September 13, 2013 at 01:41 PM

    Hi,

    I checked your form and the required validation isn't working. This is due to code conflicts. Is iframe not allowed in that platform? How to get your iFrame Embed Code, this is the best solution to avoid conflicts.

    However if iframe doesn't help, try to declare noConflict in your page to stop the conflict between the form script and the jQuery scripts in your page. Avoiding Conflicts with Other Libraries | jQuery Learning Center.

    Should you have further questions or need clarifications, let us know here. 

    Thanks and regards!