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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Paypal Pro

    Asked by corywiley on September 13, 2013 at 10:15 PM

    I set up an API authorization with my paypal account and it tested successfully with the set-up process. 

    Except, it does not process an order when I submit the form and just submits the form without accepting payment. Is this a paid account feature?

    It works fine if I use the regular paypal method.

     

    Thanks

    paid account thanks paypal account
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    JotForm Support

    Answered by EltonCris on September 13, 2013 at 11:30 PM

    Hi,

    All form tools are available to any users, free or paid.

    Let me please suggest to try it again. Kindly make sure you entered correct paypal API credentials. It will not work unless the API details are correct and valid.

    If you could also provide to us the form with integrated paypal pro, we may be able to check it further and find out the error here.

    We'll await your reply.

  • Profile Image

    Answered by corywiley on September 13, 2013 at 11:43 PM

    I think I may have gotten it. I made a clone of the original and switched it back to the pro version. Didn't do anything different though, used same API details and they tested out fine on both forms. Let me know if anyone runs into a problem.

     

    https://secure.jotform.us/jsform/32559367375163

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    JotForm Support

    Answered by Welvin on September 14, 2013 at 08:31 AM

    Hi,

    Since you are using Paypal Pro, please make sure that your PayPal Pro account is ready to accept the payments.

    In API Access Page, click on the "Enable Express Checkout" Link:

    And make sure to Enable Payments:

    Thanks