What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I want to access my form I have created as a guest account.

    Asked by Helen on September 14, 2013 at 12:15 AM


    I recently created a form, assuming I had signed in with my googla account as I was using the Chrome app. This is the form: http://jotform.co/form/32512785003851

    I now can't access the settings for this form, as it looks like I don't have an account! Neither my gmail, nor the email account responses are being sent to (production2high@backbone.org.au) come up as emails attached to accounts.

    How can I get access?



    Page URL:

  • Profile Image

    Answered by khrisell on September 14, 2013 at 01:18 AM


    Do you have an active account with us? So that I can transfer the form to your account.

    If you don't have an account yet, please create one here. 


    Once you are done, kindly let us know so that we could transfer your from on your JotForm account for easy access.

    Thank you and we will wait for your response to assist you further.

  • Profile Image

    Answered by production2high on September 14, 2013 at 01:28 AM

    Thanks so much for your quick response. I have created an account now, username: production2high

  • Profile Image

    Answered by khrisell on September 14, 2013 at 01:51 AM


    As per to your request, I have transferred your form to production2high .

    You will now bw able to see the form in your account and modify.

    Kindly let us know if your have further questions or inquiry.

    If it is a new topic, I highly suggest that you create a new thread for us to be able to assist you better and avoid any confusion.

    Thank you for using JotForm. :)