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    Are paid plans for a calendar month or based on when payment is first made?

    Asked by GErickson on September 14, 2013 at 09:42 PM

    ... in other words, if I upgrade to a paid plan on the 15th of the month, does a monthly payment cover until the 15th of the following month? Or does it cover a calendar month, in which case I'd only get half a month of service for the rest of the month even though paying for a full month? Or do you prorate charges?

    plans prorate
  • Profile Image

    Answered by jedcadorna on September 14, 2013 at 09:51 PM

    Hello,

    Thank you for contacting us, with regards to your question, paid plans are based on when you made your payment and it does not follow the what you have said the calendar month billing. So as per your example if you paid on the 15th it will cover upto the 15th next month cycle. 

    Let me know if you have further question.

    Thanks,

  • Profile Image

    Answered by GErickson on September 17, 2013 at 01:07 AM
    Thank you.
    Garyl