Users are unable to access my forms in China. What should be done about it? Is jotform accessible in China?

Yes, our forms are accessible in China.

Please let us know the form URL that is being accessed from China and any error message displayed that helps in checking the issue. Some of the Chinese ISP may have blocked the JotForm domain and the form may be accessed by changing the domain to a different one in the URL.

You can find the test results in the following links:

http://www.blockedinchina.net/

http://www.blockedinchina.net/?siteurl=jotform.com 

http://viewdns.info/chinesefirewall/?domain=jotform.com

You may try replacing jotform.com in the URL to one of the following domains to see if that helps.

jotform.us

jotform.ca

jotform.me

myjotform.com

jotformz.com 

jotform.co

Thanks!