What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to customize the multiple submission entry error

    Asked by bhanukaran on September 16, 2013 at 07:34 AM
    Hi,


    We have asked this query sometime ago by my colleague (Mitesh), but assuming you might come back to us by saying to post this as a new thread ;) so posting this again as a new question

    I have created two forms 
    http://beta.shukranrewards.com/hc-roommakeover/english_geo.php 

    http://beta.shukranrewards.com/hc-roommakeover/arabic_geo.php 

    Both these forms uses Email field. I have set the Email field for Unique Questions(english_geo.php). 

    When I try to do the entry using the same email id, i got the error message.

    Is it possile to customize this error message with my own custom message? Can I also have custom style for this message?

    When I submit my form from Arabic (arabic_geo.php), Email Address field is taking multiple entries from same email id. how do I restrict this as I can only select one field in preferences section.

    Kindly treat this as urgent. My campaign will go Live tonight. I need to resolve this before going live.

    Thanks.

    Bhanu

    multiple submission address field email style size POST
  • Profile Image
    JotForm Support

    Answered by jonathan on September 16, 2013 at 09:05 AM

    Hi Bhanu,

    I could not find a JotForm form from here http://beta.shukranrewards.com/hc-roommakeover/hiw_en.php . Can you guide us how to access the form so we can check.

     

    Is it possile to customize this error message with my own custom message? Can I also have custom style for this message?

    Please review this guide How-to-Change-Translate-Form-Warnings . Is this what you wanted to do?

     

    When I submit my form from Arabic (arabic_geo.php), Email Address field is taking multiple entries from same email id. how do I restrict this as I can only select one field in preferences section.

    Can you elaborate more... I check this form http://www.jotform.com/32383558289871 on Arabic option, there are 2 Email fields, what do you mean by "Email address field is taking multiple entries.." 

    Inform us if you need further assistance.

    Thanks.

  • Profile Image

    Answered by bhanukaran on September 16, 2013 at 09:50 AM

    Hi Jonathan,

    http://beta.shukranrewards.com/hc-roommakeover/english_geo.php  Please access this url. 

    I just received a response from your team about on how to customize the form warnings. Yeah but i can change the text message.

    What i wanted to know is if i can add a custom html to it or custom design to the error message.

    Thanks

    Bhanu

     

  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 16, 2013 at 10:05 AM

    Hello Bhanu,

    As I mentioned in your other thread that I will check and get back to you on styling the form limits warning. I did have a check on that but could not find a way to customize the look and feel of the form limit warning message.

    Thank you! 

  • Profile Image

    Answered by witt on August 14, 2014 at 02:43 AM

    Hi ashwin_d,

    Did you ever find a way to style the form limit warning message?

  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 14, 2014 at 03:11 AM

    Hello witt,

    Unfortunately, it is not possible to style the "Form Warning" messages. Even if we add the styling css / html codes, it will be discarded as soon as it is saved.

    Thank you!

     

  • Profile Image

    Answered by wittdk on August 14, 2014 at 03:18 AM
  • Profile Image

    Answered by witt on August 14, 2014 at 03:19 AM

    I'm sorry to hear that is not an option - the error messages is very hard to fit into a design (of course; not having any entries that results in the error is better).

    This must be a feature request :)

    Best regards

    Mikkel

    Witt A/S & WittCare.com

     

  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 14, 2014 at 04:32 AM

    Hello Mikkel,

    I have moved your question to a new thread and you will be answered there. We will also send the feature request to our back end team.

    Thank you!