How to customize the multiple submission entry error

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    bhanukaran
    Asked on September 16, 2013 at 07:34 AM
    Hi,


    We have asked this query sometime ago by my colleague (Mitesh), but assuming you might come back to us by saying to post this as a new thread ;) so posting this again as a new question

    I have created two forms 
    http://beta.shukranrewards.com/hc-roommakeover/english_geo.php 

    http://beta.shukranrewards.com/hc-roommakeover/arabic_geo.php 

    Both these forms uses Email field. I have set the Email field for Unique Questions(english_geo.php). 

    When I try to do the entry using the same email id, i got the error message.

    Is it possile to customize this error message with my own custom message? Can I also have custom style for this message?

    When I submit my form from Arabic (arabic_geo.php), Email Address field is taking multiple entries from same email id. how do I restrict this as I can only select one field in preferences section.

    Kindly treat this as urgent. My campaign will go Live tonight. I need to resolve this before going live.

    Thanks.

    Bhanu

  • Profile Image
    jonathan
    Answered on September 16, 2013 at 09:05 AM

    Hi Bhanu,

    I could not find a JotForm form from here http://beta.shukranrewards.com/hc-roommakeover/hiw_en.php . Can you guide us how to access the form so we can check.

     

    Is it possile to customize this error message with my own custom message? Can I also have custom style for this message?

    Please review this guide How-to-Change-Translate-Form-Warnings . Is this what you wanted to do?

     

    When I submit my form from Arabic (arabic_geo.php), Email Address field is taking multiple entries from same email id. how do I restrict this as I can only select one field in preferences section.

    Can you elaborate more... I check this form http://www.jotform.com/32383558289871 on Arabic option, there are 2 Email fields, what do you mean by "Email address field is taking multiple entries.." 

    Inform us if you need further assistance.

    Thanks.

  • Profile Image
    bhanukaran
    Answered on September 16, 2013 at 09:50 AM

    Hi Jonathan,

    http://beta.shukranrewards.com/hc-roommakeover/english_geo.php  Please access this url. 

    I just received a response from your team about on how to customize the form warnings. Yeah but i can change the text message.

    What i wanted to know is if i can add a custom html to it or custom design to the error message.

    Thanks

    Bhanu

     

  • Profile Image
    ashwin_d
    Answered on September 16, 2013 at 10:05 AM

    Hello Bhanu,

    As I mentioned in your other thread that I will check and get back to you on styling the form limits warning. I did have a check on that but could not find a way to customize the look and feel of the form limit warning message.

    Thank you! 

  • Profile Image
    witt
    Answered on August 14, 2014 at 02:43 AM

    Hi ashwin_d,

    Did you ever find a way to style the form limit warning message?

  • Profile Image
    ashwin_d
    Answered on August 14, 2014 at 03:11 AM

    Hello witt,

    Unfortunately, it is not possible to style the "Form Warning" messages. Even if we add the styling css / html codes, it will be discarded as soon as it is saved.

    Thank you!

     

  • Profile Image
    wittdk
    Answered on August 14, 2014 at 03:18 AM
  • Profile Image
    witt
    Answered on August 14, 2014 at 03:19 AM

    I'm sorry to hear that is not an option - the error messages is very hard to fit into a design (of course; not having any entries that results in the error is better).

    This must be a feature request :)

    Best regards

    Mikkel

    Witt A/S & WittCare.com

     

  • Profile Image
    ashwin_d
    Answered on August 14, 2014 at 04:32 AM

    Hello Mikkel,

    I have moved your question to a new thread and you will be answered there. We will also send the feature request to our back end team.

    Thank you!