- FernandoAsked on September 16, 2013 at 11:07 AM
Hello, I am using the 2.5.9 version of joomla, when I insert a payment form some options fail, for example: the form does not display the total value and the required fields are not working properly, sometimes appears as frozen. I tested on other browsers and do not work
please can you help me
copy the link of the problem
- JotForm Supportashwin_dAnswered on September 16, 2013 at 11:37 AM
Validation and calculation scripts are not working on your form because there seems to be some conflict between JotForm scripts and other scripts of your site.
I suggest you to re-embed your form using iFrame embed script. This will resolve any script conflicts because this is the reason that your form validation does not work. Here is a guide that should help you grab iFrame code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Do let us know if the issue persist.
- maow001Answered on September 16, 2013 at 04:35 PM
hi, thanks but I'm not sure if that is the reason, sometimes works and sometimes not, I found a similar issue this webpage
Note that that is not my website but seems like have the same issue. As I told you I´m not 100% sure but tha problem appears even in other websites
- JotForm SupportMike_TAnswered on September 16, 2013 at 04:49 PM